SmartBlog on Education is shining a light on education technology innovations during May, exploring the latest products and tools and the hottest trends in ed-tech.
I want to think smarter.
I don’t want to know more facts or spout more trivia. I don’t want to just work smarter, either. I want to actually think smarter. It’s a much harder goal to accomplish because I’m constantly evaluating not only what I’m doing, but how I’m doing it.
I used to use an app called Any.do to manage a to-do list. Like most productivity apps, it synced across all platforms, and I really thought my productivity was going to jump because I would always have access to that list. I would end up ignoring notifications because I had either completed the task or I was being notified during I time when I couldn’t recommit my energy. I was using technology to try and work smarter, but I was actually working harder.…
“My precious. My precious.” You may recognize this phrase from “The Lord Of The Rings.” It’s spoken by Gollum, the crazy creature who hides deep in the caves, and craves the one ring. It’s all he can think of. What if I were to tell you that this creature is real? What if I were to tell you that this creature exists in every school in the country? And what if I were to tell you that this creature, is you?
Now, you probably aren’t some creature living in a magical land. However, while it’s not a pretty comparison, some of your students may view you much like we view Gollum. They sometimes view teachers as people who want nothing more than to hoard the student work and keep it for themselves.…
Customer service is something that is a reflection of corporate values.
Good service is a reflection of good values. When an employee says that management makes it easy to do what’s right, it means they are teaching employees to put customers first and, most importantly, backing it up by example.
Organizations whose cultures place a premium on doing what’s right are organizations for which employees want to work and customers want to patronize.
John Baldoni is chair of leadership development at N2Growth, is an internationally recognized leadership educator and executive coach. In 2014, Trust Across America named him to its list of top 100 most trustworthy business experts. Also in 2014, Inc.com named Baldoni to its list of top 100 leadership experts, and Global Gurus ranked him No. 11 on its list of global leadership experts. Baldoni is the author of more than a dozen books, including his newest, “MOXIE: The Secret to Bold and Gutsy Leadership.”
Technology has touched almost every aspect of the food and beverage industry in the digital age, and while some companies have fallen behind the times, others have risen to the occasion, incorporating technology like e-commerce and mobile applications into their business strategies. One aspect of the food and beverage space that has benefited in the digital age is loyalty programs. And restaurants and retailers are increasingly using today’s tech tools to elevate their loyalty strategies.
For Jess Stephens, chief marketing officer at digital marketing firm SmartFocus, it is all about creating an omnichannel, personalized experience.
“It doesn’t really matter what the channel is, it’s more about making it personalized and relevant in real time,” she said.
Today’s digital world allows retailers and restaurants to approach loyalty programs through different tiers, from more traditional loyalty cards, to mobile apps and location-based services, Stephens said. These different tiers help companies increase the amount of information they know about their customers and allow companies to provide customers with a more personalized shopping or dining journey.…